Effective Date: August 4, 2025

At Hankies Marketing, we offer customized digital marketing services. Due to the nature of our work, returns of services are generally not applicable. However, we prioritize transparency and client satisfaction, so please review the policy below:

1. Nature of Services

All services provided by Hankies Marketing are intangible and customized. Once work has commenced or been delivered, it cannot be “returned” in the traditional sense.

2. Return Eligibility

As services are tailored to each client, returns are not applicable. However, if you believe a mistake has been made or the service was not delivered as agreed, please contact us immediately to discuss a resolution.

3. Dispute Resolution

If you are dissatisfied with the service:

Contact us at admin@hankiesmarketing.com within 7 days of delivery.

Provide your order number, details of the issue, and any supporting information.

Our team will review the case and respond within 2 business days.

4. No Physical Product Returns

As we do not sell physical goods, there is no return process for shipped or tangible items.

5. Contact for Concerns

If you have any concerns or require clarification, please reach out to:

Email: admin@hankiesmarketing.com

Phone: 03186887990