Effective Date: August 4, 2025

At Hankies Marketing, we strive for client satisfaction. Our refund policy is designed to be fair and transparent.

1. Eligibility for Refunds

Refunds may be issued under the following conditions:

The service has not been initiated or delivered.

The request is made within 7 days of purchase.

2. Non-Refundable Situations

Work has already been initiated or completed.

Refund request after 7 days of purchase.

Custom packages and digital strategy plans already delivered.

3. How to Request a Refund

Email your request to admin@hankiesmarketing.com with your order number and reason. We will respond within 2 business days.

4. Refund Processing Time

Approved refunds will be processed within 5–10 business days via the original payment method.